Transform maps in ServiceNow provide a robust mechanism for importing, transforming, and mapping data between source and target tables....

The future of the Power Up Program is marked by evolution and personalization.

I finished the Automated Test Framework(ATF) Fundamentals course provided by ServiceNow and would like to share a basic overview of ATF...

The ServiceNow Add-in for Microsoft Outlook feature lets you engage with IT directly from an email or, for IT users, quickly create an...

The Challenge Across industries, enterprises have turned to the cloud to enhance agility and drive competitiveness. This is because cloud...

Introduction Integration is fast becoming the number-one strategic priority for organizations in the digital age. Customers now demand...

VRM is the process of ensuring that the use of service providers and suppliers does not create an unacceptable potential for business...

A business rule presents a server-side script that runs when a record is displayed, inserted, updated, or deleted, or when a table is...